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Reusables over Disposables?
- Reusable cloth garments are a cost effective and eco-friendly alternative to disposables, paying for themselves after only a few weeks of repeated use, compared to a one-time only disposable that is ultimately sent to landfill. They are highly absorbent (additional boosters can be used if desired to further increase absorbency) and the use of breathable natural fibres reduces the chance of skin irritation, as well as feeling more comfortable in general.

Which size is right for me?

- Getting the right fit is vital to ensure comfort and to prevent any embarrassing leaks. On each product page in the description is a size guide to help determine which size range you fall into. We strongly advise taking measurements of your Waist and Rise before ordering to aid in finding the correct size and fit.

Should you feel none of our standard size ranges are suitable, we also offer a customisation service where we will make a product to order for special requirements or sizes. In such a case, please contact us directly with the specifications and measurements and we will do this as a quote, only proceeding once you confirm the details quoted. Please be aware this could occur additional cost to reflect the extra work involved in manufacturing a bespoke product. Custom orders are also not returnable nor eligible for refund. 

Turnaround and Delivery?
- Being a small family business we don't carry much stock. Currently all our products are hand-made to order in the UK. As such we aim to process all orders within 4 weeks, although typically we turnaround and dispatch orders quicker than this. 

**Please allow the full 4 weeks for busy periods like the run up to Christmas**

How will my Order be Delivered?
- Your order will typically be discreetly packaged and sent in a plain nondescript mail bag or box (depending of size of order) with nothing but your mailing details and our returns address shown on the label.
Customers Outside of the UK
- We are happy to deal with customers from outside of the UK, however our website is geared to domestic shipping. We would therefore kindly ask any overseas customers to contact us directly to discuss suitable delivery options. Typically we'll do this as a quote for you to confirm prior to processing an order. 

Will I need extra Boosters / Trifolds?

- This is a personal choice. Both our ContiSlip and ContiSlip Light are designed to accommodate additional absorbency if desired. (The ContiSlip Light already comes with a trifold). We would recommend the use of extra trifolds for added absorbency during night-time use and for those who suffer from very heavy incontinence during the day requiring further peace of mind. Our original ContiSlip should be sufficient without additional boosters for regular use. 

Cotton vs Bamboo

- People regularly ask if there's any real different between Brushed Cotton and Bamboo Terry when it comes to the absorbency of our fitted garments. If not constrained by budget we'd recommend Bamboo Terry, as it has a softer feel and is more absorbent than Brushed Cotton, resulting in a comfortable garment which requires less layers and will therefore be less bulky. (Hence why it's also more expensive). A product made with Cotton will also have very high absorbency, but needs to rely on more layers to achieve it, making the garment slightly more bulky, but otherwise equally effective.